What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
How strong are the scents?
Our candles are designed to gently fill a room with fragrance without becoming overwhelming.
The strength of the scent may vary depending on the size of the room, airflow, and burn time, but most customers find that the fragrance becomes noticeable within the first hour of burning.
How long do EverWonder Candles burn for?
Burn time varies slightly depending on the candle and how it is used, but most EverWonder candles burn for approximately 35–45 hours when cared for correctly.
To get the longest life from your candle, always follow the guidance in our Flame Guide.
Why is the first burn important?
The first burn helps set the 'memory' of the candle.
Allow the candle to burn long enough for the melted wax to reach the edges of the jar. This helps prevent tunnelling and ensures an even burn for the rest of the candle’s life.
Can I reuse the jar after the candle has finished?
Absolutely. Once the candle has finished and the jar has cooled, it can be cleaned and reused for storage, décor, or anything else you can imagine.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.